Frequently Asked Questions
Everything you need to know about shopping with Hazel Boutique.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your items sooner.
What is your return policy?
We accept returns on unworn items with original tags attached within 30 days of delivery. Please note that jewelry and final sale items are non-returnable for hygiene and clearance reasons.
How do I know which size to order?
Each product page features a detailed size guide. Since we curate pieces from various designers, we also include 'Fit Notes' to tell you if an item runs small, large, or true to size.
Do you offer international shipping?
Yes, Hazel Boutique ships to over 50 countries worldwide. International shipping rates and delivery timelines are calculated at checkout based on your location.
Can I change or cancel my order after it has been placed?
We process orders quickly to ensure fast delivery. You can change or cancel your order within 1 hour of placement by contacting our customer support team via live chat or email.
How should I care for my Hazel Boutique garments?
To keep your pieces looking their best, we recommend following the specific care instructions on the inner garment label. Generally, we suggest cold washing and hanging to dry for most of our delicate fabrics.